1. Introduction

Welcome to SoftifAI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our widget, or interact with our API (collectively referred to as the "Service"). By accessing and using the Service, you consent to the collection and use of your information in accordance with this policy. This policy is part of our Terms of Service, which can be found at https://www.softifai.com/privacy-policy.

2. Definitions

• API: The SoftifAI Application Programming Interface integrated with the user’s software.
• Cookies: Small files stored on your device to enhance your experience.
• Device: Any computer or mobile device used to access the Service.
• Data Controller: SoftifAI, responsible for determining the purposes and means of processing personal data.
• Data Processors: Third parties processing data on behalf of the Data Controller.
• Data Subject: Any individual whose personal data is being processed.
• Personal Data: Information that identifies an individual, directly or indirectly.
• Service: The website, widget, and API offered by SoftifAI.
• Usage Data: Data collected automatically through the Service, such as webpage visits.

3. Information Collection and Use

We collect various types of information for enhancing our Service and your experience. This includes: Personal Data: We may ask for your email, name, and use cookies to identify you and tailor the Service. Usage Data: Automatically collected data about how you interact with our Service, including details about your device and browsing activity. Tracking & Cookies: We use cookies and similar technologies to track activity on our Service and store certain information. You can control cookie settings through your browser.

4. Use of Data

SoftifAI uses collected data to: Provide, maintain, and improve the Service. Notify you about changes to our Service. Support customer interaction and feedback. Analyze usage to enhance our Service. Address technical issues and ensure security. Communicate with you, including marketing communications with your consent.

5. Data Retention

We retain Personal Data as long as necessary for the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is kept for a shorter period, except when needed for security or functionality improvements.

6. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your jurisdiction where data protection laws may differ. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Disclosure of Data

SoftifAI may disclose your data if required by law, in connection with a business transaction, to our subsidiaries and service providers, and with your consent.

8. Data Security

We implement security measures to protect your Personal Data, acknowledging that no system is completely secure. Our efforts include administrative, technical, and physical safeguards.

9. Your Rights

Depending on your location, you have rights under data protection laws to access, correct, or delete your personal data, object to processing, and withdraw consent. For EU residents, GDPR rights apply. Californians have specific rights under CalOPPA. To exercise these rights, please contact us at contact@softifai.com.

10. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any changes.